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Billing and Insurance

We understand healthcare billing can be challenging, which is why we do our best to make the process as stress-free as possible. We accept all major private insurance plans and would be happy to verify your insurance benefits prior to treatment. Our billing team is here to answer any questions you have and explain our claim procedures, so you can keep your focus on your child without missing a beat.

If you have any questions about your insurance coverage, call our billing representatives at (424) 269-3400.

Accepted forms of payment are:

Private Pay (LA/Boston)

Vendors With (LA)

Insurance Contracts & In-Network Providers (LA)

Insurance Contracts & In-Network Providers (Boston)

Contracted School Districts (LA)

If you have an HMO insurance plan, please contact our team to determine eligibility. We do not currently accept Medi-Cal or Medicaid insurance coverage.

How We Help Determine Coverage

We verify your coverage with your insurance company before your treatment begins. Please note: When we verify your insurance coverage, it is only a quote, not a guarantee that your provider will pay. We encourage you to call your insurance company to determine the exact benefits your plan provides. If you are asked, tell your insurance carrier that NAPA location or clinic is classified as “service place 11” which indicates we are an office setting. To assure the highest level of coverage, please review any possible limitations and requirements your insurance plan might have.

Common requirements your insurance plan may have:

  • Co-pay by the patient at the time of service
  • Referrals from primary care physician (PCP) at the initial visit
  • Limits for therapy visits each calendar year
  • Pre-certifications/Prior Authorization
  • Deductible and co-insurance obligations

Sometimes insurance payments may be delayed, reduced or denied. If this happens, and we are out of network, you will be required to pay the unpaid balance. If we are in-network we may ask for your assistance to help remedy any issue.

We are here to help. Reach out anytime.

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